Services & Support

Greek Informatics offers constantly evolving solutions, answering the everlasting growing and changing needs of our customers. Moreover, top level after-sales support encompasses a wide array of services that cater to consumers. such as:

Customer Service

Help Desk for technical support and remote training of end-users, onsite support by specialized technicians, advice for hassle-free operation of the software, and on-line services via Remote Access.

24/7 Support

Tailormade support packages offering 24hour technical services for customers with increased demands. Οn-site support by specialized technicians, advice for hassle-free operation of the software, and on-line services via Remote Access.

Training

Online and live training sessions for our applications, under real conditions in the workplace, provided to groups of users or individually.

Consulting Services

Specialized research based on customer’s key performance indicators, for the optimization of processes, services, flows, and functions, according to the client’s demands.

Fully customizable Applications

Tailormade software development for vertical integrated markets and highly demanding clients with specialized needs.

Networking

We design & install networks based on TCP/IP protocol. Remote Access Services. Internet Servers, DNS Servers, DHCP Servers, Proxy Servers, Routers & Firewalls etc.

Hardware

High quality brands. Experienced and specialized partners study and suggest complete solutions based on your needs.